Shipping and Payment Terms
Before making an order at www.yoffi.com, please go through our payment and returning terms:
We ship worldwide. All orders are shipped within 72 business hours after payment is received. Before buying, Please make sure your address is correct. Due to COVID-19 delivery is now taking more time than usual. You are welcome to contact us before paying for multiple items.
Please keep in mind that the price of the delivery depends on the weight of the package. We fully understand that they delivery prices are hight that is why we don't charge any extra fees for the delivery but solely charge you upon the Post's and EMS's tariffs.
We can suggest you several types of delivery:
- Israel Registered Post – it is the cheapest way to get tasty products from Yoffi. Orders are usually delivered within 12-30 business days (but not limited to) and cannot be tracked. There are some countries though where we cannot deliver using this type of delivery. Please pay attention to the fact, that packages of not more than 2 kg can be shipped with this type of delivery.
- Door to door delivery with Eco Post – orders are delivered within 9-11 business days (but not limited to) and can be tracked in Israeli post office and other countries. Please pay attention to the fact, that packages of not more than 2 kg can be shipped with this type of delivery.
- Door to door delivery with EMS – the fastest delivery within 7-9 business days. Orders are trackable in Israel post websites for all countries.
- Domestic delivery: we provide you with the registered mail and courier services. You will be suggested several options upon the order.
When filing an order, please keep in mind, that import duties, taxes, and charges are buyer's responsibility. Please check with your country’s customs office prior to buying.
Before making an order at www.yoffi.com, please go through our payment terms and returns and refunds policy.
We provide our customers with various ways of paying for their orders. We accept PayPal and most of the credit cards via Pay Pal service.
We do all that is in our power to give our customers a wonderful shopping experience. However, if for any reason you are not 100% satisfied with your purchase, please allow us to solve it by contacting us regarding your concern. We are operating a professional team that will address your concerns 24 hours a day, 7 days a week. Please send us your message and we will get back to you quickly. We have our customers’ best interest in mind and we assure each concern will be dealt with respect.